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IMPORTANT TERMS AND CONDITIONS

Following highlights some important & specific core T&Cs. For more detailed Terms and Conditions, please check HERE.

Please note:

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 3 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, we reserve the right to request a fixed interest payment amounting to 10% of the sum remaining due. We may suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than thirty (30) days after the due payment date, we reserve the right to call on the services of a debt recovery company. All legal expenses will be payable by the client. 
  4. We undertake to do our best to supply performant services in due time in accordance with the agreed timeframes. However, none of the obligations can be considered as being an obligation to achieve results. Elixiric Collectives cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer/3rd party.
  5. In order for it to be admissible, we must be notified of any claim by means of an email sent within 7 days of the delivery of the goods or the provision of the services.
  6. All our contractual relations will be governed exclusively by law.
  7. Client must ensure good care of pets as and when they have them. Our responsibility of the pets would start and end with written communication of details like time, place etc.